Short journal · Original editorial · Thinking in sequences
A file is sent without saying what the recipient should do.
A process is easier to discuss when its transitions are visible. Name what arrives, what changes, and what the next person needs. Test the sequence with one concrete example; a tidy diagram alone does not show that it works.
Add the intended next action beside the link.
If the difficulty remains, write what happened without blaming the attempt. A clearer problem is useful evidence for the next version.
Try a question
What would you notice after trying this in one small, real situation?