Original practice · Optional exercise · Useful disagreement
Choose a low-stakes example you can change without affecting another person’s private information or commitments.
- Describe the current situation in one sentence. The example here is: A design discussion turns into a contest between favourite colours.
- Test the colours against the actual reading task.
- Compare the result with the difficulty you named. Write one concrete observation.
- Keep, adapt, or stop the experiment. A note about why you stopped is a valid result.
Try a question
What would the person receiving this need to know first?